The Delphi Technique is used to:

• A. Analyze performance
• B. Gather expert opinions
• C. Resolve conflicts
• D. Estimate durations

Answer: (B)

The main idea behind the Delphi Technique is to collect and refine expert judgments through an iterative, anonymous process. It’s used to gather expert opinions, often to forecast outcomes or estimate uncertain factors, by asking a panel of experts to answer questions in rounds. After each round, responses are summarized and shared with the group, and experts can revise their views in light of the feedback. This structure reduces the influence of dominant individuals and encourages independent thinking, helping the group converge toward a well-considered consensus. While the resulting consensus can inform estimates or plans, the technique’s primary purpose is to elicit informed judgments from specialists rather than to analyze performance or resolve conflicts.